Refund policy

At CJ Glow, we take pride in the quality of our candles and aim to ensure every customer is satisfied with their purchase. Please read our return and refund policy carefully before making a purchase.

1. Returns

  • Due to the nature of our products, we do not accept returns on candles. All sales are final.

2. Damaged or Broken Items

  • If your candle arrives damaged or broken, you may request a refund.

  • Requests must be made within 30 days of delivery.

  • To process your request, please contact our customer service team at [your email/contact info] and provide:

    • A copy of your order confirmation

    • Photos of the damaged or broken candle

3. Refund Process

  • Once your request is reviewed and approved, your refund will be issued to your original method of payment.

  • Please allow up to 7–10 business days for the refund to appear in your account.

4. Questions

  • For any questions regarding our return and refund policy, feel free to contact us at support@CJGLOW.COM

Thank you for choosing CJ Glow!